Information We Collect

When you sign up for our courses or browse our website, we gather certain information. Some of it you give us directly, and some we collect automatically.

Information You Provide

• Your name and email address when you register for programs
• Phone number if you choose to share it for course updates
• Payment details processed through secure third-party providers
• Messages you send through our contact forms
• Portfolio submissions or project work for evaluation

Automatically Collected Data

• Browser type and operating system details
• IP address and general location information
• Pages you visit on our site and how long you stay
• Referring websites and search terms used
• Device information for mobile visitors

How We Use Your Data

We don't collect information just to have it. Everything we gather serves a specific purpose related to providing educational services.

We also use your information to send course announcements, answer questions you've asked, and occasionally share news about upcoming programs that might interest you. You can opt out of promotional messages anytime.

Data Sharing and Disclosure

We don't sell your personal information. That's not our business model, and honestly, it never will be.

When We Share Information

There are specific situations where we share data with carefully selected partners:

• Payment processors handle transaction details securely
• Email service providers help us send course materials
• Hosting companies store website data on secure servers
• Analytics tools provide anonymized usage statistics

All third parties we work with are contractually obligated to protect your data and can only use it for the specific services they provide to us. We choose partners who meet international security standards.

Your Rights and Choices

Your data belongs to you. Egyptian law and our own principles give you several rights regarding your personal information.

Access and Correction

You can request a copy of the personal data we hold about you. If something's wrong or outdated, let us know and we'll fix it. This usually takes 3-5 business days.

Data Deletion

Want us to delete your account and associated data? We'll do it, though we may need to keep certain records for legal compliance (like payment history for tax purposes). We'll explain what must stay and why.

Marketing Preferences

Every promotional email includes an unsubscribe link. One click and you're off that list. You'll still receive essential course-related messages if you're enrolled in a program.

Cookie Management

Most browsers let you block or delete cookies. Keep in mind that some website features might not work properly without them. Our site uses minimal cookies focused on functionality rather than tracking.

Data Security Measures

We take security seriously because your trust matters. Our systems include multiple layers of protection.

• SSL encryption for all data transmitted to our servers
• Regular security audits and vulnerability assessments
• Access controls limiting who can view personal data
• Secure backup systems with encrypted storage
• Staff training on data protection practices
• Two-factor authentication for administrative access

No system is completely bulletproof. If a breach ever occurs, we'll notify affected individuals within 72 hours and take immediate steps to address the issue. So far, we've maintained a clean security record since our founding.

Children's Privacy

Our courses are designed for individuals 16 years and older. We don't knowingly collect data from younger children. If you're under 16 and interested in our programs, please have a parent or guardian handle the enrollment process.

If we discover we've accidentally collected information from someone under 16, we'll delete it promptly.

International Data Transfers

Our primary servers are located in Egypt, but some service providers operate from other countries. When data crosses borders, we ensure adequate protection through:

• Contractual agreements requiring equivalent security standards
• Encryption during transfer and storage
• Compliance with both Egyptian and international regulations
• Regular audits of international partners

Cookies and Tracking Technologies

We use a few cookies to make the site work properly. Here's what they do:

Essential Cookies

These keep you logged in and remember your course progress. Without them, you'd have to re-enter information constantly.

Analytics Cookies

We track which pages get visited most to improve content organization. This data is anonymized and can't identify individual users.

Preference Cookies

These remember settings like language preferences and accessibility options you've chosen.

We don't use advertising cookies or share browsing data with ad networks. Our focus stays on education, not monetizing your attention.

Changes to This Policy

Privacy regulations change, and our practices might need updates to stay compliant. When we modify this policy, we'll post the new version here with an updated date at the top.

Significant changes will be announced via email to enrolled students. Continuing to use our services after changes take effect means you accept the updated terms.

Data Retention Schedule

We don't keep your data forever. Here's our retention approach: